Refund policy

Returns & Replacements

Every Motor Syndicate piece is made to order just for you. Because each item is printed on demand, we don't keep stock on shelves — so our policy focuses on making things right when something goes wrong.

Damaged, defective, or wrong items
If your order arrives damaged, misprinted, or isn't what you ordered, we'll make it right. Email us at support@motorsyndicate.store within 7 days of delivery with your order number and clear photos of the issue. We'll send a free replacement or a full refund — your choice. Your rights under the Consumer Protection Act, 2019 remain unaffected.

Size or change of mind
Because every item is printed specially for your order, we can't accept returns or exchanges for a change of mind or for the size chosen at checkout. Please check our Size Guide before ordering. If you're between sizes or unsure, message us before you order and we'll help you choose.

Refund processing
Approved refunds are issued to your original payment method within 5–7 business days. For Cash on Delivery orders, refunds are processed via bank transfer or UPI — we'll coordinate the details with you.

Non-returnable
Worn, washed, or used items cannot be returned, except where the item is faulty.

Questions? Email support@motorsyndicate.store — we read every message.